Pre-Sales Technical Engineer

Leading IP CCTV manufacturer requires a Pre-Sales Technical Engineer to play a pivotal role in the creation and support of new opportunities and projects created internally or by integrators, distribution partners or end users. By providing this important support mechanism, this also ensures that Hikvision business performance and reputation are healthy to help create sustained business growth.
The key attributes and expectations of a good Pre-Sales Technical Support Engineer is –
 Technical expert of security products and solutions
 IT network design skills, knowledge and experience
 IP CCTV system design skills, knowledge and experience
 Analogue CCTV system design skills, knowledge and experience – desirable for existing systems and migration)
 Hard working, can work independently and equal team player
Hikvision UK therefore requires the Pre-Sales Technical Engineer to provide a field based role that is acting as the technical ambassador of the company and brand delivering the following key tasks –
 Work with the internal staff of Hikvison to engage and support distribution partner’s integrators, specifies and end user’s effort based on maximizing the design, specification and utilisation of Hikvision products and solutions.
 Identifying and supporting the training and development needs within partners and customers through sales team request and regular consultation.
 Proactively scope the technical solution required to address customer requirements, assesses customers’ met and unmet needs, and recommend appropriate solutions that optimize value for both the customer and Hikvision.
 Provide coaching and professional development to team-members in order to enhance their product knowledge, technical acumen, and technical sales skills.
 Opportunistically pursue additional business development opportunities within partners and customers leading to the increased use of Hikvision products and solutions.
 Collaborate with internal staff to ensure all opportunities are effectively understood, supported and executed.
 Monitor customer support for technical solutions proposed throughout the sales process, and alert the sales and account teams to potential technical risks impacting on deal closure.
 Assisting in designing and expanding training and development programs based on both the organisation’s and the individual’s needs.
 Deliver and support demonstrations, training and exhibitions or roadshows relating to Hikvision products and solutions.